Shipping to the US
We ship all orders within 5-7 business days via USPS first class mail. If you placed a pre-order, your order will ship 5-7 days after the product restock date. Standard shipping is a flat rate of $5 for all orders.
Shipping To Canada
Yanzy skincare ships via UPS International to Canada. This service has tracking.
First class mail takes 5-15 business days and are a flat rate of $15.00 for all orders.
If you are currently residing in another region and would like to place an order with us, please email Yanzyskincare@gmail.com
Please note that for all shipments, we are not responsible for lost or stolen packages.
Yanzy skincare is not responsible for duties and fees mandated by customs and cannot ship out replacement packages.
Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Yanzy Skincare assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks.
Return and Exchange
Your 100% satisfaction is important to us. US return shipping is free of charge and on us. Yanzy skincare allows 10 day returns for all product with the exception of lip balms. Please email firstname.lastname@example.org and we will email you a label for free return shipping. Please note that the original shipping costs cannot be refunded.
We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to Canada.